Case Study

Find out our main successful cases

SOLUTIONS

Aruba reinforces its Customer Care with AskMe Suite


The quantity of requests supported by a colossus like Aruba, the biggest Italian Service provider, necessitate a specific attention to the customer, but overall an high-quality technical support. The solidity of our solutions and their adaptability to the specific business context make us the perfect partner to innovate the business customer service.


+6.000.000

managed customers




managed customers

Manager Together, the Findomestic app that turn corporate conversations into results


Group chat, direct messaging, news and file sending and receiving, opportunity to comment and express the own opinion: the app Manager Together, based on our Together solution, connects Findomestic managers allowing them to chat in a easy and incisive way without turning to external channels.


Manager Together, the Findomestic app that turn corporate conversations into results
Salini Impregilo Intranet: more custom, more efficient.

Salini Impregilo Intranet: more custom, more efficient.

The Nielsen Intranet Design Award 2016 rewards the comunicative component, the technical and professional infrastructure of the new intranet of Salini Impregilo group. The portal, realized with Microsoft Sharepoint, prove the solid Lascaux experience on CMS enterprise platform.



Customizable front-end

The personalization and extensibility potentiality allowed the new intranet to support the Salini Impregilo group in the stabilization of the own corporate culture.

35K connected employees

Intranet as the only reference for all employees and the useful and incisive work instrument. A new communication form to improve operative processes.

Salini Impregilo Intranet: more custom, more efficient.

AskMe Chat supports 1522

Telefono Rosa chose AskMe Chat, our smart live chat, to offer support to rape and stalking victims of 1522 service in real time and h24. In addition, our team in collaboration with Lift-D realized the institutional web site and the 1522 app available for Android and iOS.


Quick and discreet assistence

Victims can ask information or signal damage status, that will be managed with absolute priority, in real time and keeping complete anonymity. The chat is accessible from web site, desktop, mobile or specific app.

Optimized assistence management

The 1522 operators are organized in different teams based on competences, language, experience; the requests are sorted thanks to the integration chatbot-operator; the activities are under control thanks to statistics and historic report.

AskMe Chat supports 1522
Endless Features

SELPER, the automation in the recruiting process in Findomestic


The recruitment process was recently reviewed and automatized thanks to the introduction of the SELPER Software solution.

The particular architecture of the product realized specifically for Findomestic allow a multimedial and multiplatform process that wind through public optimized web sites for mobile devices, interactive test on tablet and traditional interview.

The whole process is ruled by only one web appplication that allows to yearly manage thousand of candidates following step by step the selection from the first contact to the hiring contract.


SELPER, the automation in the recruiting process in Findomestic